Privacy Policy

1. Information We Collect

KatScan collects the following types of information:

• Account Information: Email address, name, and business information provided during registration
• Resume Data: Resumes and candidate information uploaded by users for analysis
• Usage Data: Information about how you interact with our Service
• Device Information: Browser type, device type, and IP address

2. How We Use Your Information

We use the information we collect to:

• Provide AI-powered resume analysis and candidate evaluation
• Improve and optimize our Service
• Communicate with you about your account and our Service
• Ensure the security and integrity of our platform
• Authorized KatScan personnel may access uploaded files and candidate data, including stored resume files (PDF and DOCX) and the candidate information they contain, on a strict need-to-know basis in order to operate, support, secure, troubleshoot, debug, and improve the Service. This access is limited to what is necessary, is logged internally, and is never used to make hiring decisions.

3. AI Processing

Resume and candidate data is processed by third-party analysis providers (currently Anthropic and Google) solely to provide the Service. We do not use it to train any machine learning model, and under the commercial terms on which we use these providers, they are not permitted to use it to train their models either. Providers may keep limited logs for a short time to detect abuse and to meet security and legal requirements. Agreeing to this policy is not consent to model training.

4. Data Sharing

We do not sell your data. We may share information only in the following circumstances:

• With service providers who assist in operating our Service (e.g., cloud hosting)
• When required by law or to protect our rights
• With your explicit consent

5. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit and at rest
• Secure cloud infrastructure with access controls
• Regular security audits and monitoring

6. Data Retention

We retain candidate application materials and analysis output on the basis described in Section 8 of the Terms of Service, which requires them to be kept for at least four years. We retain other account data for as long as your account is active or as needed to provide our Service. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability

8. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt-out of the sale of personal information. We do not sell personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through our Service.

10. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact us at support@katscan.io